This hotel impressed with its modern, clean facilities and great customer service. While there was a mix-up with the room on arrival, the staff quickly resolved it and offered complimentary food as an apology. The breakfast options were varied, adding to a pleasant experience overall.

fantastic warm welcome that feels like family as staff recall your name and offer practical help with toiletries

Friendly staff, spotless room.

a hidden gem with friendly service that made our stay at holiday inn express memorable

Delightful staff, clean room.

explore wigan's charming canals and parks just steps away

During my recent stay, I was impressed by the quick access to the beautiful Fairy Glen park, perfect for my weekend strolls, while the nearby Wigan Pier offered an intriguing glimpse into the area's rich history.

Staff really friendly and attentive. Food was decent. Room felt a bit cold at first. Location is great, close to golf course.

The Holiday Inn Express, Wigan features a beautifully modern lobby with large windows, allowing natural light to flood in, creating an inviting atmosphere. The accessible layout made it easy for me to navigate throughout the hotel comfortably.

More seating in common areas would be helpful.

I had a comfortable stay with a wonderfully spacious room and a powerful shower. Breakfast offered delightful choices, and every bite was a treat! I would definitely choose this place again.

our stay at holiday inn was fantastic! we were greeted with a warm welcome, and the entire team was genuinely interested in ensuring we had a pleasant experience. the facilities were excellent and suited our family perfectly. plus, the location was great with easy access to everything we needed.

can recommend

First off, get your taste buds ready for the culinary epic that is the Golden Dragon just a hop, skip, and a jump away! Their chow mein is well worth the stroll. Plus, the hotel serves a range of gourmet sandwiches that'll have you raving. On top of that, the service at the hotel was unbeatable, accommodating my dietary quirks without a hitch and leaving me chuffed to bits!

But let’s dish out a cheeky critique—after a long journey, the reception was a bit of a farce, with the check-in dragging longer than a Wigan pie line. And the breakfast selection is a right letdown for bacon lovers like me with no fried eggs to speak of!

Our stay at Holiday Inn Express, Wigan, An Ihg Hotel was fantastic! The room was beautifully decorated, clean, and offered a cozy atmosphere with a comfy bed and a hot, powerful shower. The facilities were excellent for our family, and we particularly loved the helpful staff and the convenient location.

The family room was quite a distance from the lifts.

great central spot near parks and local landmarks

During my recent stay, I loved being just over 2 km from the beautiful mesnes park and not far from the fascinating trencherfield mill, making it easy to stroll around and explore. the bed was really comfy with the option of soft and firm pillows which made my nights relaxing, although the staff could improve their service for a better experience.

The airy lobby was a delightful blend of modern decor and large windows, allowing the sunshine to gently flood the space, creating an inviting atmosphere. It was also very accessible for someone like me who enjoys a bit of ease.

More seating in common areas would be ideal.

The airy lobby of Holiday Inn Express, Wigan, An Ihg Hotel features large windows, flooding the space with natural light. It is easily navigable and welcoming, making it comfortable for seniors like myself to relax and enjoy.

More seating in common areas would be helpful.

The room was large and clean, which I really appreciated. The bed was firm but comfy enough for a good night's sleep. I liked that I could open the window for fresh air, a nice touch. The shower had great pressure, making it super refreshing after a day out. a cozy space but the breakfast left a bit to be desired since they didn’t have the usual fried eggs.

large windows flooding the lobby with natural light, beautifully modern decor, spacious rooms with smart layouts

The check-in process could benefit from a friendlier approach!!! Parking availability during events was less than ideal!!!